Shipping policy
ORDER PROCESSING:
Please allow 2 business days to process your order. Expect an email within 3-4 days to let you know your order is on the way!
STORE PICKUP is not currently available.
DELIVERY INFORMATION
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.
When your order is ready for delivery, you will receive an email with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 4 business Days using USPS. Flat rate shipping fee of $6.50 applies to orders shipping to the continental US. We do not ship outside of the US at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $6.50 flat rate shipping to the continental US.
You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.
|
Shipping option |
Estimated delivery time |
Price |
|
Continental US |
4 to 5 business days |
$6.50 |
|
Hawaii and Alaska |
6 to 7 business days |
$11.50 |
|
Free over $300 |
6 to 7 business days |
$0 |
INTERNATIONAL SHIPPING:
We currently do not offer international shipping.
REFUNDS,, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@nutritionalcouncil.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at support@nutritionalcouncil.com